Frequently Asked Questions
Everything you need to know about shopping at IGN Store.
What is the typical shipping time for orders?
Standard shipping usually takes 3 to 7 business days, while express options are available for delivery within 1 to 3 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the hygiene seal is intact for swimwear and intimate apparel.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fit can vary between slim and oversized styles.
Do you offer international shipping?
Yes, IGN Store ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination country and local customs regulations.
How should I care for my IGN Store garments?
To maintain the longevity of your clothing, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying is best for delicate fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.